Account Opening
- Residents of which countries are not able to use INX Securities?
- In what countries are residents able to be approved for trading on INX Securities?
- Can I open a user account for an IRA or other custodian based ownership structure?
- How do I open a user account for an entity (Corporation, Limited Partnership, etc.)?
- What documents are required by an applicant to upload to qualify as a Accredited?
- Do I need to be an Accredited Investor to open a user account on INX Securities?
Whitelisting
MetaMask
- What is Metamask, why do I need it and how do I set it up?
- Linking your MetaMask wallet with your INX securities trading account
- Allowing tokens to be moved in and out of your MetaMask wallet
- Adding the INX token or other securities to your MetaMask wallet
- Why don't I see my tokens in my MetaMask wallet?
- How do I change the MetaMask wallet associated with my account?
Funding
- What is the name of the bank that is holding the funds in my Trading Wallet?
- When are funds from trading activity available to be withdrawn?
- My ETH deposit/withdrawal has been pending for hours/days, is there a problem?
- How do I withdraw funds from my Trading Wallet?
- How do I deposit funds to my Trading Wallet?
- What is a Trading Wallet?
Trading
- Trading digital securities and settlement
- I approved the sell order and nothing happened. What should I do next?
- Ethereum gas fees and why they matter
- What is a token allowance and how does it work?
- Why does it sometimes take time until my sell order gets approved?
- My sell order matched and disappeared. What should I do now?